Privacy Policy

This Privacy Policy describes how FearAlert ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services (collectively, the "Service").

1. Information We Collect

Account information: When you register, we collect your email address and password (stored as a secure hash).

Alert configuration: We store the alert rules, tickers, and thresholds you configure so we can evaluate and deliver alerts on your behalf.

Billing information: Payments are processed by Stripe. We do not store full card numbers. We receive limited billing details (last 4 digits, expiry, billing name) from Stripe.

Usage data: We collect basic usage information such as alert fire events, login timestamps, and feature usage to operate and improve the Service.

Communications: If you contact us by email, we retain that correspondence.

2. How We Use Your Information

We use the information we collect to: (a) provide, operate, and maintain the Service; (b) send you alert notifications you have configured; (c) process payments and manage your subscription; (d) respond to your inquiries; (e) detect and prevent fraud or abuse; and (f) improve and develop the Service.

We do not sell your personal information to third parties.

3. Email Communications

We will send you alert emails based on the rules you configure. We may also send you transactional emails related to your account (e.g. password resets, billing receipts). You can opt out of non-essential communications at any time by contacting us at [email protected].

4. Data Sharing

We may share your information with trusted third-party service providers that help us operate the Service, including:

• Stripe — payment processing
• Cloudflare — infrastructure, DDoS protection, and email delivery
• Market data providers — including Tiingo and Alpha Vantage where configured. Your ticker selections are sent to fetch data; no personally identifiable information is shared

We may disclose your information if required by law or to protect our legal rights.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.

6. Security

We use industry-standard security measures to protect your information, including encrypted storage of passwords and HTTPS for all data in transit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies to maintain your login session. We do not use third-party advertising cookies or tracking pixels.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

9. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].